Treatwell Alternative for Hair & Beauty Salons: Calendall vs Treatwell (2026)
Kessy Williams – Last updated: 06 July 2026
Software for Salons – 8-minute read
If you’re looking for a Treatwell alternative for your hair or beauty salon, or weighing up Calendall against Treatwell before you commit, this comparison is for you. Whether you need a salon booking system, appointment scheduling software or a simple online booking tool, both platforms cover the basics, but they follow different models: Treatwell pairs its salon software with a marketplace, while Calendall is standalone hair and beauty salon booking software with no marketplace and no commission. This article compares both solutions for the day-to-day running of a UK salon, and explains what switching from Treatwell involves if you decide to move.
Key takeaways
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Treatwell is a combined package of calendar and marketplace: using the software means being listed on the booking portal and paying commission on introduced new clients.
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Calendall is a dedicated appointment-scheduling software with a fixed monthly price from £19/month, with no marketplace and no commission.
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Treatwell charges 35% commission (plus VAT) on the first booking of each new client introduced via the marketplace; Calendall charges no commission at all.
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SMS appointment reminders are offered by Calendall; Treatwell discontinued SMS sending in June 2024.
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Which solution suits you depends on your business: Treatwell for salons that want to use the marketplace’s reach to actively win new clients; Calendall for hair and beauty salons with an existing client base that simply need management software at a predictable, fixed price.
Marketplace or standalone software: what’s the difference?
Calendall and Treatwell are built on two different models, and understanding that difference is the key to choosing well.
Treatwell combines a marketplace with salon software: the monthly fee gives you a calendar and, at the same time, a listing on Treatwell’s booking portal, where clients can discover your salon. For new clients introduced through the marketplace, Treatwell charges a commission on the first booking (35% plus VAT), while repeat bookings and clients you bring in yourself are commission-free. In effect, you’re paying for reach and new-client introductions, which can be valuable for a salon that wants to grow its visibility.
Calendall works differently. It’s a standalone appointment-scheduling software with a fixed monthly price and no commission on any booking. There’s no marketplace attached; instead, clients book through your own website and channels. That makes it a natural fit for salons that already have a client base and mainly want reliable software to manage their day.
Both approaches are valid. The right one simply depends on whether marketplace reach is something your salon needs, or whether a straightforward, fixed-price tool suits you better. The rest of this article compares the two in detail.
Treatwell is a marketplace for beauty and hairdressing services, combined with salon software (Treatwell Connect). Clients search the platform for treatments or hair appointments, find salons nearby and book directly. The software provides a calendar, client management and reporting.
It’s important to understand that the calendar and the marketplace are not separate at Treatwell. Anyone using the software is also listed on the booking portal. According to its own figures, Treatwell operates Europe’s largest beauty marketplace, with more than 150,000 salon partners across 13 countries. The focus is on visibility to clients and the introduction of new customers.
What is Calendall?
Calendall is a dedicated salon booking system and appointment scheduling software for beauty and service businesses, including hair and beauty salons. Its features include an online appointment calendar, a digital client record system, automatic appointment reminders, online booking and a digital staff rota.
Calendall is designed for small and medium-sized salons and is ready to use without any technical know-how. As hair salon and beauty salon booking software, it works as a standalone tool with no attached marketplace, so bookings run through the salon’s own channels. Data is stored on servers within the EU, and telephone support is included.
The fundamental difference: package vs pure software
Treatwell
offers the calendar and marketplace as a package. The software is the entry ticket to the booking portal, and the two can’t be separated. This gives you the reach of the platform, but in return you pay commission on introduced new clients.
Calendall
is a pure management software with a fixed monthly price and no commission. There is no marketplace; new clients are won through the salon’s own channels (website, social media, referrals).
The online booking itself also works differently. With Calendall, the booking link is embedded in your own website, so clients book directly with you, within your own brand. With Treatwell, the link leads to your Treatwell marketplace profile, where other salons are also visible. The difference: with Calendall the booking journey stays entirely yours, while with Treatwell it runs through the platform.
The key question for your business is therefore: do you need the marketplace’s reach, and are you willing to pay commission for it? Or is software that manages your appointments enough, while your clients come through your own channels anyway?
Costs compared
Treatwell (calendar + marketplace)
Cost item
Treatwell
Base fee (calendar/software)
from £40/month (plus VAT)
New-client commission
35% (plus VAT) on the first booking of each new client introduced via the marketplace
Payment fee
2 % auf Online-Vorauszahlungen
Einrichtungsgebühr
2.5% (plus VAT) on online prepayments
Setup fee
one-off (varies by agreement)
Contract term
monthly or annual contract
Source: treatwell.co.uk/partners/pricing and treatwell.co.uk supplier terms (accessed 2026). Provided without guarantee; fees are subject to VAT and may vary by location and agreement. Note: since April 2025, the new-client commission may also apply if the salon cancels the appointment.
For existing clients, and for bookings made via your own website or social-media buttons, no commission applies. The commission relates to new clients introduced via the marketplace.
Calendall (pure appointment-scheduling software)
Cost item
Calendall
Base fee (calendar/software)
from £19/month (with online booking from £21/month)
New-client commission
none
Payment fee
none
Setup fee
none
SMS reminders
included (£0.12 per SMS)
Contract term
cancellable monthly or annually
Features at a glance
Email reminders
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Own client-facing marketplace
No
Yes
EU servers / GDPR
✓
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Telephone support
included
depends on contract
Commission on bookings
none
35% (plus VAT) on new-client first booking
Contract commitment
cancellable monthly or annually
monthly/annual contract
All information as of 2026 according to publicly available provider sources, without guarantee.
Which solution suits which salon?
Treatwell suits hair and beauty salons that are still relatively unknown and want to actively use the marketplace’s reach to win new clients. If you regularly gain new customers through the portal, the commission can be treated as a marketing cost. The calendar and salon software are part of that package.
Calendall is particularly suited to hair and beauty salons looking for a simple, reliable salon booking system at an affordable price: with a clear online calendar, digital client records including reminder functions, and an online booking tool that’s easy to embed in your own website. Salons that need exactly these core features for their daily appointment management (without integrated card payments or a marketplace) get software that’s ready to go quickly. Anyone who doesn’t need marketplace reach doesn’t pay for it, and stays flexible thanks to transparent pricing and monthly or annual cancellation.
Switching from Treatwell to Calendall
Switching from Treatwell to Calendall is straightforward. Because Calendall is ready to use without any technical know-how, most salons are up and running quickly. Your existing data doesn’t have to be re-entered by hand: client details and appointments can be exported from Treatwell and imported into Calendall, and the free support team is on hand to help with the move.
One thing worth checking before you switch is any remaining contract commitment with your current provider. Once you’re set up, the practical difference is immediate: your booking link now sits on your own website, and there’s no commission on the clients you bring in yourself.
Frequently asked questions
No. Treatwell charges a monthly fee from £40/month (plus VAT) for the calendar, plus 35% commission (plus VAT) on the first booking of each new client introduced via the marketplace, along with payment and setup fees.
At Treatwell, the calendar and marketplace are part of the same package. Anyone using the software is listed on the booking portal. A calendar-only solution without a marketplace isn’t what Treatwell offers. If that’s exactly what you’re after, a pure software like Calendall is the better fit.
No. Calendall works on a fixed price from £19/month with no commission on bookings.
With Calendall, the booking link is embedded in your own website, so clients book directly with you, without going through a third-party platform. With Treatwell, the booking link leads to your Treatwell marketplace profile, where other salons are also listed.
Yes. Calendall is ready to use without any technical know-how, and support is on hand if you have questions. Data can be exported from Treatwell and imported into Calendall (and vice versa), so switching doesn’t mean re-entering everything by hand.
Yes. Calendall works as an online booking system and scheduling software for both hair salons and beauty salons, covering the online calendar, client records, reminders and online booking. Because the booking tool embeds in your own website, clients book directly with you, and there’s no commission on those bookings.
For salons that mainly want reliable, commission-free management software, yes. Calendall covers the essentials (online calendar, client records, reminders and online booking) at a fixed monthly price, without a marketplace and without commission on bookings. Salons that specifically want marketplace reach may prefer Treatwell; those who don’t will find Calendall a simpler, more predictable option.
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Transparency note: This article is published by Calendall. All information about Treatwell is based on publicly available sources (as of 2026) and is provided without guarantee.